Let me say this up front: Emails are not really interviews, from a journalistic point of view. I’ve shared my view on that repeatedly.
But writers are increasingly relying on this method of extracting quick quotes from experts. Often, they’re either scrambling for blog-post fodder — or they’re simply scared to call people and conduct real interviews.
Now that I’m a book author trolling Help a Reporter Out for requests for experts on my shoestring-startup topic, I see posts nearly every day for sources to “send your best tip on email for inclusion” in roundup posts for blogs large and small. Sigh.
In a typical week, I also see a request a day or more land in my email inbox, asking me to participate in an email ‘interview’ of 6-10 questions. They’re usually idiotic, like this one (my reactions in italics):
This is [NAME] from [a startup blog you've never heard of], a blog that intends to interview top successful bloggers that have made it big in the world of blogging and share their incredible and inspiring success stories with my readers.
I read your blog regularly and very well know that you’re a successful blogger and freelance writer and it’s my belief that you have a blogging success story to tell.
I would be very grateful if you share your success story with us by responding to the following interview questions;
1. Welcome to the blogging success stories interview series. [Um...that's not a question.]
2. Many people know that you’re one of the most successful bloggers on the web (actually, not by a long, long shot). When and how did you stumble upon blogging and how has it changed your life so far? (I don’t recall stumbling.) What doors of opportunity has blogging opened for you? (Read my About page and find out.)
3. I know you were in employment before you started being a full time blogger, how do blogging and having a 9 to 5 job compare? (Actually, I was freelancing for three years before I started blogging.) What opportunities and challenges are there in blogging than having a full time job and vice versa?
4. What has been (and still is) your biggest secret to successful blogging? (Oh sure — I’ve got one big secret nobody else uses and that I have yet to share with anyone, and once I tell it to you, you’ll make millions.) In other words, what strategies and measures have you put in place to make your blogging venture an absolute success? (Does floundering around until I figure it out count?)
5. Lets talk traffic. What percentage of your blog traffic comes from what source and how do those visitors convert in terms of buying? (Seriously? Why would I share that with you, total stranger?)
6. How many hours a week do you spend on your blog (you don’t want to know that…) and does working more on your blog equate to getting bigger rewards? (I sure hope so…otherwise I’m going back to watching lotsa TV.)
7. I know you’re a very established successful blogger (um-hm…) but what has been your biggest failure in your blogging journey and what have you done about it? (If I have to think about them all and then try to decide which was my stupidest move, I’m gonna cry.)
8. I believe there are certain blogging tools and resources that have helped you do things on your blog in one way or another. Can you please share some of your favorites with us? (I’m not really a tool expert…but if I wanted to list them all I’d do it in a post on my own blog.)
9. Bloggers starting out would always be interested in learning from more established and successful ones like you. Can you recommend products that you have created that may be helpful to anyone starting a blog and where they can be found? (Not comfortable making one of my answers a flog for my classes or mentoring…doesn’t seem like useful information for readers.)
10. And finally, how much money do you make from your blog? Give us an estimate if you’re not comfortable sharing the exact amount you make. (See #5.)
Most email interviews, in my experience, are just like this one. They ask uninformed, stock questions in a vacuum.
They suck. And now you can see why.
Usually, the questions either don’t apply to me, or they’re requesting answers that would run thousands of words — I think one of those questions above is the focus of my old 200+ page Make a Living Writing ebook — or they’re asking stuff I wouldn’t want appearing on some strange startup blog I’ve never heard of.
The big problem with email interviews
The down side of email “interviewing” goes deeper than not getting an interview, or at best getting canned answers.
This blogger not only didn’t get an interview from me, he blew a chance to start a relationship with me. I think he’s a jerk now and I’m never going to help him with anything.
BUT…all that said, I have to admit there are ways to make email interviews work. I’ve recently had a chance to see these methods in action, and they resulted in interesting, unique responses.
How can you use email for interviews and still get some tasty info for your article or blog post?
Here are three tips:
1. Only ask connections
Don’t ever make your first reach-out to an established blogger something along the lines of, “Hey, would you give me some of your valuable time for free?” That’s just not a good icebreaker.
Build a relationship first. It’s more important than this one interview or that one blog post.
2. Be like Mary Jaksch
Write to Done editor Mary Jaksch came up with a wonderful approach to the email interview, in part because she lives in New Zealand and it’s hard for her to interview many top bloggers live due to the time-zone problem.
She used the approach years back to interview top blogger and business consultant Liz Strauss, and it worked great. What’s her technique?
She asks one question, then waits for the reply.
Then based on that response, she emails out another question. And so on.
This makes the email interview much more like an interactive conversation. Her followup questions are guided by the subject’s answers. Which means the questions are more informed and the answers end up way more interesting than the usual canned email replies.
3. An even simpler interview approach
I recently got an email outreach from both pro marketer/personal friend Danny Iny, and someone I didn’t know — MALW reader and brand-new blogger Michael Agene, who’s launched a blog called Think Fulfillment.
They both got my buy-in to participate in a roundup post with data collected via email interviews.
Their secret? They each asked just ONE question.
Danny asked for a 1-3 minute audio recording of my answer, and Michael just wanted an email response. Their questions were fresh, intriguing and didn’t require me to fax them my tax forms or reveal other highly personal information.
Quick, simple, bang, I did them both and I’m done.
Bloggers are always interested in spreading their information and links to new audiences. But the process has to be easy, comfortable, and quick.
Realize that even modestly popular bloggers like me get a lot of requests — more than I can fulfill if I’m going to keep my own writing commitments. Why should I answer yours? Think of a way to make your question more interesting than most others.
And the best way of all…
One even better solution to the email interview request — ask if you can chat for 10 minutes on Skype.
I know! That means it’s a live interview. But take the plunge.
I recently hopped on Skype with one blogger who wanted an email interview, and made a fast friend. Now, we’re in touch regularly, and this blogger could probably ask me for anything and I’d agree to help.
Another writer I know had a short deadline and asked me for a quick email — but I was able to talk her into a Skype call. I know my answers were way more lively in that live conversation than they would have been in an email. And we had fun getting a chance to see each other live, even briefly.
Before you fall back on email interviewing, consider how much more valuable it would be to your career to really get to know that person.
It’s the right thing to do, instead of just grabbing a short, emailed answer to your question and going on your way, still strangers.
Have you interviewed via email? Tell us how you handled it in the comments.