by Sarah Maurer
In June 2010, I quit my job as a school counselor in Thailand, moved back to the States, and started my own freelance writing business.
Looking back, it was probably a stupid thing to do.
I had no clips and no pro writing credits. I couldn’t really fall back on my education — my degrees were in geology and school counseling. And having lived in Asia for six years, I knew next to no one stateside that I could hit up for writing work.
I came up with the idea to cold call while reading Peter Bowerman’s book, The Well-Fed Writer. For those of you who haven’t had the privilege to read his awesome body of work, Peter built his business through cold calling.
- Anyone can do this. When it comes to marketing and self-promotion, sorry, but there’s no way you’re more clueless at this than I am. You don’t need a ton of experience. You don’t need amazing sales skills. You don’t need a polished phone voice. (Seriously. Mine is this horrible combination of Cleveland, Pittsburgh and redneck. Yes, the people I cold call actually giggle sometimes.) You just need a plan — and the motivation to stick to it.
- Be persistent. I called for two months before I landed an assignment in my acceptable pay range. I got a few nibbles, mostly from prospects who ran the other direction when they found out I wasn’t going to crank out dozens of 800-word articles for $5 a pop. Don’t let this stop you. Call each day until you reach your goal. As Peter Bowerman says — it’s about effort, not results.
- They want to hear from you. I’ve found that people are surprisingly open to cold calling. After all, you’re selling a valuable service, and you’re saving them the potential hassle of shopping around for it. In those 400+ calls, I’ve had only one person get really grumpy with me. (He worked at two nonprofits and I called both. Who knew.) However, I had a handful of prospects who picked up the phone and acted like they had been sitting around all year waiting for a writer to call.
- Set your minimum hourly rate — and stick to it. Because I was looking to grow my business, I tended to be unrealistically lenient about rates during my initial cold-call campaign. Not only does this lead to resentment and aggravation, it takes up time that could be spent securing better-paying work. So before you take on a client for peanuts, consider the risks. If you settle into a regular relationship, are you willing to continue at this wage? Also, think about the precedent you’re setting for other freelancers with whom this prospect may work in the future.
- Follow up. As your making your initial round of cold calls, keep track of your contacts in a spreadsheet. Whenever you find someone especially receptive, highlight that name. About once a month, go back and touch base and let them know you’re accepting new projects. I actually did my first round of follow-ups last week and immediately grabbed a plum little project and two client meetings that I hope will lead to more.